Customer Credit Note: Difference between revisions

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==Customer Credit Note - Entry==
==Customer Credit Note - Entry==
1. Click on New button. <br />
1. Click on '''New''' button. <br />
2. See the New Customer Credit Note entry form screenshot below.<br />
2. See the New Customer Credit Note entry form screenshot below.<br />
::[[File:Customer Credit Note-New.jpg|640px]]
::[[File:Customer Credit Note-New.jpg|640px]]
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3. Select the Customer Code. You direct key-in and search by either customer code or name.<br />
3. Select the '''Customer Code'''. You direct key-in and search by either '''customer code''' or '''name'''.<br />
4. Input the Sales A/c and amount to be debited.<br />
4. Input the '''Sales A/c''' and amount to be debit.<br />
5. Below is the example of the entry created:<br />
5. Below is the example of the entry created:<br />
::[[File:Customer Credit Note-Edit.jpg|640px]]<br />
::[[File:Customer Credit Note-Edit.jpg|640px]]<br />
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==Unapplied Amount==
==Unapplied Amount==
* Unapplied amount show the credit note amount not allocated/knock-off against any outstanding invoices and debit note.
* '''Unapplied amount''' show the credit note amount not allocated/knock-off against any outstanding invoices and debit note.
* It will remains in customer aging report show as negative amount (-).
* It will remains in customer aging report show as negative amount (-).
::[[File:Customer Credit Note-UnappliedAmt.jpg|640px]]
::[[File:Customer Credit Note-UnappliedAmt.jpg|640px]]
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# Document Project
# Document Project
# Detail Project
# Detail Project
* For document project, you need to point to MORE section (on the left side bar).
* For '''document project''', you need to point to '''MORE''' section '''(on the left side bar)'''.
* For detail project, you have to insert the "project" column out from Field Chooser.
* For '''detail project''', you have to insert the '''project''' column out from Field Chooser.
::[[File:Customer Credit Note-Project.jpg|640px]]
::[[File:Customer Credit Note-Project.jpg|640px]]


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! '''Label''' !! '''Types''' !! '''Explanation'''
! '''Label''' !! '''Types''' !! '''Explanation'''
|-
|-
| A || Document Project || It represent the project for a document to be credited.
| A || Document Project || It represent the project for a document to be credit.
|-
|-
| B || Detail Project || It represent the project for individual GL Account to be debited.
| B || Detail Project || It represent the project for individual GL Account to be debit.
|}
|}
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==Customer Credit Note - Note==
==Customer Credit Note - Note==
1. Click on the Note section (on the LEFT side bar).<br />
1. Click on the '''Note''' section '''(on the LEFT side bar)'''.<br />
2. RIGHT click it, you will see the Rich Text Editor pop-up. <br />
2. '''RIGHT''' click it, you will see the '''Rich Text Editor''' pop-up. <br />
3. You can start key-in the note. See the example screenshot below.<br />
3. You can start key-in the note. See the example screenshot below.<br />
4. Click on '''X''' button to save and exit the Rich Text Editor.<br />
4. Click on '''X''' button to save and exit the '''Rich Text Editor'''.<br />
::[[File:Customer Credit Note-Note.jpg|640px]]
::[[File:Customer Credit Note-Note.jpg|640px]]
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5. You will get prompted the "Save changes?" message. Click YES to save it.
5. You will get prompted the '''Save changes?''' message. Click '''YES''' to save it.
::[[File:Customer Credit Note-Note2.jpg|400px]]
::[[File:Customer Credit Note-Note2.jpg|400px]]
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==Customer Credit Note - C/N Description==
==Customer Credit Note - C/N Description==
* If you wish to display the document description in Customer Statement, you can key-in into the Credit Note Description.<br />
* If you wish to display the document description in Customer Statement, you can key-in into the '''Credit Note Description'''.<br />
::[[File:Customer Credit Note-Description.jpg|640px]]
::[[File:Customer Credit Note-Description.jpg|640px]]
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<br />

Revision as of 04:20, 16 January 2016

Menu: Customer | Customer Credit Note...

Introduction

  • Credit note is use to reduce and offset the outstanding invoices or debit note.
  • For those Credit Note created from Sales module, you are require to offset against the outstanding Invoices/Debit Note here.
  • You can check any unapplied amount for a credit note. Unapplied amount meaning the credit note amount must find the invoice / debit note to knock-off.
File:Customer Credit Note-Browse.jpg


Customer Credit Note - Entry

1. Click on New button.
2. See the New Customer Credit Note entry form screenshot below.

File:Customer Credit Note-New.jpg


3. Select the Customer Code. You direct key-in and search by either customer code or name.
4. Input the Sales A/c and amount to be debit.
5. Below is the example of the entry created:

File:Customer Credit Note-Edit.jpg
Double Entry will be:-
                                  DR         CR
 Sales / Returned Inwards   RM500.00
 Customer Control Acc                  RM500.00


Unapplied Amount

  • Unapplied amount show the credit note amount not allocated/knock-off against any outstanding invoices and debit note.
  • It will remains in customer aging report show as negative amount (-).
File:Customer Credit Note-UnappliedAmt.jpg


Knock-off Outstanding

  • To knock-off the outstanding invoice/debit note, TICK the checkbox beside the pay column.
  • You can direct input the pay amount into pay column.
File:Customer Credit Note-KnockOff.jpg


Customer Credit Note - Project

  • There are 2 types of project you need to be take note.
  1. Document Project
  2. Detail Project
  • For document project, you need to point to MORE section (on the left side bar).
  • For detail project, you have to insert the project column out from Field Chooser.
File:Customer Credit Note-Project.jpg
Label Types Explanation
A Document Project It represent the project for a document to be credit.
B Detail Project It represent the project for individual GL Account to be debit.


Customer Credit Note - Attachment

  • It is very useful to attach any supporting documents to a credit note.
  • In future, you able to retrieve and refer the attachment file easily.
File:Customer Credit Note-Attachment.jpg


1. You have to point to the attachment section.
2. Click on ( + ) button to insert the filename path.
3. See the sample screenshot below.

File:Customer Credit Note-Attachment2.jpg


Customer Credit Note - Note

1. Click on the Note section (on the LEFT side bar).
2. RIGHT click it, you will see the Rich Text Editor pop-up.
3. You can start key-in the note. See the example screenshot below.
4. Click on X button to save and exit the Rich Text Editor.

Customer Credit Note-Note.jpg


5. You will get prompted the Save changes? message. Click YES to save it.

Customer Credit Note-Note2.jpg


Customer Credit Note - C/N Description

  • If you wish to display the document description in Customer Statement, you can key-in into the Credit Note Description.
File:Customer Credit Note-Description.jpg


  • Sample of customer statement screenshot below.
File:Customer Credit Note-Description2.jpg


Foreign Exchange Currency Gain/Loss

  • Difference in the foreign currency exchange rate will AUTO post the FOREX Gain/Loss entry into GL.
  • Posting date can be changed to reflect the FOREX Gain/Loss for a month.
Customer Credit Note-FOREX Gain Loss.jpg