Customer Credit Note

Menu: Customer | Customer Credit Note...

Introduction

• Credit note is use to reduce and offset the outstanding invoices or debit note.
• For those Credit Note created from Sales module, you are require to offset against the outstanding Invoices/Debit Note here.
• You can check any unapplied amount for a credit note. Unapplied amount meaning the credit note amount must find the invoice / debit note to knock-off.

File:Customer Credit Note-Browse.jpg

Customer Credit Note - Entry

1. Click on New button.

2. See the New Customer Credit Note entry form screenshot below.

File:Customer Credit Note-New.jpg

3. Select the Customer Code. You direct key-in and search by either customer code or name.

4. Input the Sales A/c and amount to be debit.

5. Below is the example of the entry created:

File:Customer Credit Note-Edit.jpg

Double Entry will be:-
                                  DR         CR
 Sales / Returned Inwards   RM500.00
 Customer Control Acc                  RM500.00

Unapplied Amount

• Unapplied amount shows the credit note amount not allocated/knock-off against any outstanding invoices and debit note.
• It will remains in customer aging report show as negative amount (-).

File:Customer Credit Note-UnappliedAmt.jpg

Knock-off Outstanding

1. To knock-off the outstanding invoice/debit note, TICK the checkbox beside the pay column.

2. You can direct input the pay amount into pay column.

File:Customer Credit Note-KnockOff.jpg

Customer Credit Note - Project

• There are 2 types of project you need to be take note.

1. Document Project
2. Detail Project

• For document project, you need to point to MORE section (on the left side bar).
• For detail project, you have to insert the project column out from Field Chooser.

File:Customer Credit Note-Project.jpg

Label	Types	Explanation
A	Document Project	It represent the project for a document to be credit.
B	Detail Project	It represent the project for individual GL Account to be debit.

Customer Credit Note - Attachment

• It is very useful to attach any supporting documents to a credit note.
• In future, you able to retrieve and refer the attachment file easily.

File:Customer Credit Note-Attachment.jpg

1. You have to point to the attachment section.
2. Click on ( + ) button to insert the filename path.
3. See the sample screenshot below.

File:Customer Credit Note-Attachment2.jpg

Customer Credit Note - Note

1. Click on the Note section (on the LEFT side bar).
2. RIGHT click it, you will see the Rich Text Editor pop-up.
3. You can start key-in the note. See the example screenshot below.
4. Click on X button to save and exit the Rich Text Editor.

5. You will get prompted the Save changes? message. Click YES to save it.

Customer Credit Note - C/N Description

• If you wish to display the document description in Customer Statement, you can key-in into the Credit Note Description.
  

File:Customer Credit Note-Description.jpg

• Sample of customer statement screenshot below.

File:Customer Credit Note-Description2.jpg

Foreign Exchange Currency Gain/Loss

• Difference in the foreign currency exchange rate will AUTO post the FOREX Gain/Loss entry into GL.
• Posting date can be changed to reflect the FOREX Gain/Loss for a month.