FAQ Troubleshoot (SQL Acc)

1. GL

1. Trial balance not tally in YTD. - Loo

2. Customer/Sales

1. How to get print the customer reminder letter in Customer Due Document? - Loo
2. Prompt arithmetic exception, numeric overflow or string truncation numeric value is out of range when apply the Sales Price History. - Loo

3. Supplier/Purchase

1. User still cannot view the unit price and subtotal where show cost in Purchase Goods Received Note/Invoice have granted rights. - Loo
2. JOMPAY - How to add the Ref 2 (optional) in the bank payment file format? - Loo

4. Stock

1. Why cannot update the GL Stock Value at Stock Month End Balance? - Loo

6. SST

1. Can I Change the Service Tax Type to Accrual Basis? - FTW
2. Why preview my SST-02 report is no value even at screen had amount?- FTW
3. I have use tax code (ST5) for the sales invoices but it does not appear in SST-02 but found in SST-02 listing - FTW
4. Why Some Service Tax Transaction not shown in SST-02 even the document is fully paid? - FTW
5. Service invoice has knock-off (paid) in Sept 2018, but service tax is not appear in SST-02 (period Sept- Oct 2018) - Loo
6. Can I mixed the sales tax and service tax in single invoice? - Loo
7. What circumstanaces to use tax code SV and SVA for Credit Note? - Loo
8. Digital service briefcase? - Loo

7. General

1. Backup error unsuccessful metadata update and database is already in the physical backup mode - Loo