FAQ E Commerce

From eStream Software

Why after Post & Refetch the Product & ItemCode become all duplicate?

It due to user had Set Same SKU at the eCommerce Platform for Diff product...

How System Post the Shipping Fee Amount?

For Shopee it use following formula
shipping fee = (escrow + refund) - product price - commission - service - transaction
For Lazada & WooCommerce it direct get from the platform field

Shopee - How system handle the situation when Shipping Fees charges higher than Seller Paid Amount cause escrow amount in negative?

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Where & How do System Keep the Product Information?

Default all the eCommerce Product Information will keep in the Maintain Item | Alt Tab
Platform Platform Field
Shopee
  • SKU
  • Item ID
Lazada
  • Seller SKU
  • Shop SKU
WooCommerce SKU

See also