Customer Payment

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Menu: Customer | Customer Payment...


  • To record the receivable amount from Customers.
  • To off-set against the outstanding invoices.
  • Support the non-refundable deposit accounted for GST (SR, ZRL and ZRE).
Customer-Customer Payment-01.jpg

Customer Payment - Basic Entry

1. Click on New button.
2. See the New Customer Payment entry form screenshot below.
Customer-Customer Payment-02.jpg

3. Select the Customer Code. Direct key-in and search by either customer code or name.
4. Select the Payment Method (bank or cash account) in Receive In.
5. Enter the Paid Amount (follow the bank account currency).
6. Below is the example of the entry created:
Customer-Customer Payment-03.jpg
Double Entry will be:-
                                    DR         CR
 Bank Account               RM2,500.00
 Customer Control Acc                  RM2,500.00

7. Enter Bank Charges if there is a bank charges.
Customer-Customer Payment-04.jpg
8. It will auto post the following double entry:-
                                    DR         CR
 Bank Charges                   RM2.00
 Bank Account                              RM2.00

9. Enter the cheque number, cash or TT into Cheque No. field.
Customer-Customer Payment-05.jpg

Customer Payment - Knock-Off

Purpose to knock-off the invoices:
1. To show the outstanding invoices in Customer Aging Report.
2. To indicate the payment knock-off the invoices in Customer Statement.
3. To remove / recover from the GST Bad Debt Relief on outstanding more than 6 months

Partial Knock-Off

1. You can enter the knock-off amount into Pay column (auto tick).
2. Unapplied Amt will be reduced by the knock-off amount entered.
Customer-Customer Payment-06.jpg

Document Knock-Off

1. You can tick on the outstanding documents.
2. Unapplied Amt will be reduced by the knock-off amount ticked.
Customer-Customer Payment-07.jpg

Random Knock-Off

1. You can click on the Pay column. It will auto tick on the outstanding documents.
2. Unapplied Amt will be reduced according to the outstanding balance.
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Unapplied amount shows the customer payment amount not allocated/knock-off against any outstanding invoices and debit note.

Customer Payment - Attachment

  • It is very useful to attach any supporting documents.
  • In future, you able to retrieve and refer the attachment file easily.
Customer-Customer Payment-09.jpg

1. You have to point to the attachment section.
2. Click on ( + ) button to insert the filename path.
3. See the sample screenshot below.
Customer-Customer Payment-09b.jpg

Customer Payment - Note

1. Click on the Note section (on the LEFT side bar).
2. RIGHT click it, you will see the Rich Text Editor pop-up.

Customer-Customer Payment-10.jpg

3. You can start key-in the note. See the example screenshot below.
4. Click on X button to save and exit the Rich Text Editor.

Customer-Customer Payment-10b.jpg

5. You will get prompted the Save changes? message. Click YES to save it.

Customer Invoice-Note2.jpg

Customer Payment - Description

  • To show the customer payment description in the Customer Statement, eg. Payment For Jan & Feb 2016.
Customer-Customer Payment-11.jpg

  • Sample of customer statement screenshot below.
Customer-Customer Payment-11b.jpg

See Also