Display Pole - VFD-800-U in Windows 10: Difference between revisions

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==Introduction==
==Introduction==
If you had upgrade you windows to Windows 10 & using this Display Pole - VFD-800-U, you might had problem in communicate with SQL Accounting.<br />
If you had upgrade you windows to Windows 10 & using this Display Pole - VFD-800-U(might happen on other model), you might had problem in communicate with SQL Accounting.<br />
The problem is because the build in or Original driver provided is incompatible with windows 10.
The problem is because the build in or Original driver provided is incompatible with windows 10.


==Tools Required==
==Tools & Driver Required==
* [http://www.nirsoft.net/utils/usb_devices_view.html USBDeView] - To check USB Status & Com Port Number
* [http://www.nirsoft.net/utils/usb_devices_view.html USBDeView] - To check USB Status & Com Port Number
* Driver (Select Either 1 below which is match with your Display Pole Model)
:* [http://www.estream.com.my/downloadfile/Fairy/DiplayPole-VFD800U-PL-2303-Vista-Driver-Installer.exe VFD-800-U]
:* [http://www.estream.com.my/downloadfile/Fairy/DiplayPole-cd7220.exe CD-7220] - Select ''Install Simulation to COM Port USB Driver'' option


==Problem==
==Problem==
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:04. Select Delete the driver for software for this device
:04. Select Delete the driver for software for this device
:05. Click OK
:05. Click OK
:06. Install new Drivers or update driver (May refer to the Display Pole Provider)
:06. Install New/Update driver (May refer to the Display Pole Provider)
:07. Click '''Action | Scan for hardware changes'''
:07. Click '''Action | Scan for hardware changes'''
:08. Done & will look like below screen
:08. Done & will look like below screen
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==See also==
==See also==
* Others [[Customisation]]
* Others [[Customisation]]
* [https://www.sql.com.my/document/Patch-SQLAcc-DisplayPole.zip Cash Sales Script for Display Pole] - Updated 28 Jul 2018
* [https://sites.google.com/site/sqlestream/windows-issue/11-how-to-change-com-port-number How to change Com Port number?]

Latest revision as of 04:20, 27 February 2021

Introduction

If you had upgrade you windows to Windows 10 & using this Display Pole - VFD-800-U(might happen on other model), you might had problem in communicate with SQL Accounting.
The problem is because the build in or Original driver provided is incompatible with windows 10.

Tools & Driver Required

  • USBDeView - To check USB Status & Com Port Number
  • Driver (Select Either 1 below which is match with your Display Pole Model)

Problem

USBView-01.jpg
  • When you run the USBDeview.exe you will see the above problem

Solution

01. Right Click This PC | Properties
02. Click Device Manager
USBView-02.jpg
03. Right Click at the Com had problem
USBView-03.jpg
04. Select Delete the driver for software for this device
05. Click OK
06. Install New/Update driver (May refer to the Display Pole Provider)
07. Click Action | Scan for hardware changes
08. Done & will look like below screen
USBView-04.jpg
In USBDeView
USBView-05.jpg
In Device Manager

See also