Where & How do System Keep the Product Information?
- Default all the eCommerce Product Information will keep in the Maintain Item | Alt Tab
| Platform |
Platform Field
|
| Shopee |
|
| Lazada |
|
| WooCommerce |
SKU
|
Why after Post & Refetch the Product & ItemCode become all duplicate?
- It due to user had Set Same SKU at the eCommerce Platform for Diff product...
How System Post the Shipping Fee Amount?
- For Shopee it use following formula
shipping fee = (escrow + refund) - product price - commission - service - transaction
- For Lazada & WooCommerce it direct get from the platform field
Shopee - How system post when Shipping Fees charges higher than Seller Paid Amount cause escrow amount in negative?
- System will Post to Sales CN and set Qty in Negative (In the Order Tab).
- When Load in Income statement(.xls) files into Payment Tab, system will auto post to Customer Refund.
Shopee - How system post for Order Cancelled with Posted Invoice?
- This Normally happen when Buyer not at Home after few attempt send & seller decide to cancelled the Order
How to handle Serial Number?
- You can Use To Ship Status Post to Quotation first, then manually transfer to Invoice.
- Make sure Enter the Invoice Doc No = Order No and Serial Number as well.
How to do if I want to split different Platform Sales?
- You can use Project Code for each Platform
Lazada - How system Post Marketing Fees?
- When load in Finance statement(.csv) file in Payment Tab (marketing fees without Order No).
- System will post to Sales CN (Transaction Fee) and Customer Refund.
Lazada - How system handle Reversal Item Price and Adjustment Item Charge?
- When load payment file, once the lazada payment release more than Outstanding Invoice amount, will deleted CN.
See also
