FAQ Troubleshoot (SQL Acc)

1. GL

1. Trial balance not tally in YTD. - Loo

2. Customer/Sales

1. How to get print the customer reminder letter in Customer Due Document? - Loo
2. Prompt arithmetic exception, numeric overflow or string truncation numeric value is out of range when apply the Sales Price History. - Loo

3. Supplier/Purchase

1. User still cannot view the unit price and subtotal where show cost in Purchase Goods Received Note/Invoice have granted rights. - Loo

4. Stock

1. Why cannot update the GL Stock Value at Stock Month End Balance? - Loo

6. SST

1. Can I Change the Service Tax Type to Accrual Basis? - FTW
2. Why preview my SST-02 report is no value even at screen had amount?- FTW
3. I have use tax code (ST5) for the sales invoices but it does not appear in SST-02 but found in SST-02 listing - FTW
4. Why Some Service Tax Transaction not shown in SST-02 even the document is fully paid? - FTW
5. Service invoice has knock-off (paid) in Sept 2018, but service tax is not appear in SST-02 (period Sept- Oct 2018) - Loo
6. Can I mixed the sales tax and service tax in single invoice? - Loo
7. What circumstanaces to use tax code SV and SVA for Credit Note?

7. General

1. Backup error unsuccessful metadata update and database is already in the physical backup mode - Loo