FAQ Troubleshoot (SQL Acc)

General

1. Backup error unsuccessful metadata update and database is already in the physical backup mode - Loo
2. How to change the currency words to English? - Loo
3. How to fix database shutdown? - Loo
4. How to hide Active Users? - Loo

Try

1. This is testing guideline - Zack
2. This is testing guideline2 - Zack

GL

1. Trial balance not tally in YTD. - Loo
2. How to make the foreign bank account record as USD - Loo

Customer/Sales

1. How to get print the customer reminder letter in Customer Due Document? - Loo
2. Prompt arithmetic exception, numeric overflow or string truncation numeric value is out of range when apply the Sales Price History. - Loo

Supplier/Purchase

1. User still cannot view the unit price and subtotal where show cost in Purchase Goods Received Note/Invoice have granted rights. - Loo
2. JOMPAY - How to add the Ref 2 (optional) in the bank payment file format? - Loo

Stock

1. Why cannot update the GL Stock Value at Stock Month End Balance? - Loo

SST

1. Can I Change the Service Tax Type to Accrual Basis? - FTW
2. Why preview my SST-02 report is no value even at screen had amount?- FTW
3. I have use tax code (ST5) for the sales invoices but it does not appear in SST-02 but found in SST-02 listing - FTW
4. Why Some Service Tax Transaction not shown in SST-02 even the document is fully paid? - FTW
5. Service invoice has knock-off (paid) in Sept 2018, but service tax is not appear in SST-02 (period Sept- Oct 2018) - Loo
6. Can I mixed the sales tax and service tax in single invoice? - Loo
7. What circumstanaces to use tax code SV and SVA for Credit Note? - Loo
8. Digital service tax briefcase - Loo
9. Any invoice format can use for service tax exempted - Loo
10. What is the double entry for service tax invoice and CN issued using SV tax code? - Loo

See also

• FAQ Troubleshoot (SQL Payroll)